Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you in case of significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: 5–7 business days
- Express Shipping: 2–4 business days
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipping Confirmation Email with your tracking number(s). The tracking number will be active within 24 hours.
Delays & Issues
We are not responsible for delays caused by:
- Courier services
- Natural disasters
- Customs clearance processes
If your order is significantly delayed, please contact us and we will assist you.
Incorrect Address Disclaimer
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 24 hours of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue.